Articles: New process for changing domain registration details

Articles: New process for changing domain registration details

Date Added: 18/11/2016 @ 8:35pm

As of 1 December 2016, Fasthosts (whose website hosting products we provide) is introducing a new process for changing the details of a domain registrant (the individual or organisation that holds registration of a domain). This is due to ICANN (the governing body for top-level domain names) updating its domain transfer policy.

The new process applies to any change of domain registrant information. This could be as part of a domain transfer from one individual or organisation to another (registrant to registrant), or a simple update to the domain registrant's details (first name, last name, organisation or email address).

How will the new process work?

The new process will be activated whenever you make changes to your domain registrant information in your Fasthosts Control Panel. It will be overseen by the domain registrar (the organisation that manages domain reservation) Tucows Inc. You will be asked to confirm your agreement with the terms of the new process before continuing.

By agreeing to the terms, you authorise Tucows to be the designated agent that will oversee and manage the change process.

What changes for me after 1st December 2016?

As the account holder or registrant, you will be required to agree to the terms of the new process whenever you update your domain registrant information.

For most of our customers, we manage the domain names on their behalf, we need to make sure that they are aware of the new Registration Agreement, including the new process for changing registrant information.

Please also note that once the change process is initiated on a domain, that domain will not be eligible for further registrant changes or transfers for 60 days afterwards.

Does this process apply to all domains?

This process applies to all domain extensions. ICANN is applying its new domain transfer policy across all domain registries (the organisations that create and manage top-level domain names), so all registrars will be responsible for implementing a similar process.

Further information

If you have any concerns or questions regarding this new process, please contact us on 07817851856 or send an email to: for further instruction and support.

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